We accept major credit cards (Visa, MasterCard, American Express) and other secure payment methods as indicated at checkout.
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number on our carrier's website to monitor your shipment.
Yes, we offer international shipping. Shipping costs and delivery times vary by destination and will be calculated at checkout.
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase. Please refer to our Return Policy for detailed information.
Contact our customer service team at info@houseofeste.com with your order number and reason for return. We'll guide you through the process.
Orders can be modified or canceled within 24 hours of placement. After this period, we cannot guarantee changes or cancellations.
To maintain your leather bag's quality, avoid prolonged exposure to direct sunlight and moisture. Clean with a soft, dry cloth and use leather conditioners as needed.