Returns
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.
Process
- Contact us at info@houseofeste.com to initiate a return.
- Ship items to: Kh No. 621 Silver Oak Farms, Zero Number Rd, Ghitorni, New Delhi 110030.
- Customers are responsible for return shipping costs.
Refunds
Once we receive and inspect your return, we'll notify you of approval or rejection. Approved refunds will be processed to the original payment method within 7 days.
Exchanges
For exchanges, please specify the new item desired. Exchanges are subject to product availability.
Non-Returnable Items
Gift cards, personalized items, and sale items are non-returnable.
Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately at info@houseofeste.com for assistance.